You started with Shopify because it seemed like the obvious choice. Everyone recommends it. The interface looked friendly. And at $39 a month, it seemed affordable.
Months or years later, the reality has set in. Your "affordable" platform now costs $200–$500+ per month after apps. You spend hours managing integrations instead of growing your business. And features that should be standard require yet another subscription.
If you're reading this, you've probably searched "Shopify alternatives" or "how to leave Shopify" already. You're not alone—and in 2025, migrating from Shopify to AI-powered platforms has never been easier or more rewarding.
This comprehensive guide will walk you through the entire migration process: what to expect, how to prepare, and how to execute a smooth transition that preserves your SEO, keeps your customers happy, and finally gives you the features you've been paying extra for.
Signs It's Time to Leave Shopify
Before committing to migration, confirm that leaving is the right decision. Here are the telltale signs:
Your App Costs Exceed Your Platform Subscription
The breaking point: When you're paying more for third-party apps than Shopify itself, the value equation has flipped. Calculate your total monthly spend:
| Category | Monthly Cost |
|---|---|
| Shopify plan | $39–$399 |
| Reviews app | $15–$99 |
| Email marketing | $20–$500+ |
| SEO tools | $20–$99 |
| Upsells/cross-sells | $10–$60 |
| Loyalty program | $50–$500+ |
| A/B testing | $100–$500+ |
| Pop-ups/email capture | $15–$100 |
| Total | $269–$2,257+ |
If apps represent 50%+ of your e-commerce spending, migration likely saves money.
You're Spending Hours on Store Management
Time is money. Ask yourself:
- How many hours weekly do you spend in app dashboards?
- How often do you troubleshoot integration conflicts?
- When did you last actually grow your business vs. maintain it?
If platform management consumes more time than business growth, something's wrong.
Your Conversion Rates Have Plateaued
Shopify's base platform doesn't optimize conversions. Without expensive apps and expertise, most stores settle at suboptimal conversion rates. Signs of this:
- Checkout abandonment above 70%
- Stagnant conversion rate despite traffic growth
- No systematic testing in place
- Generic experience for all visitors
You Want AI-Native Features
Shopify has added some AI features (Shopify Magic), but they're add-ons to a traditional platform—not fundamental to how the system works. If you want:
- AI-built storefronts from natural language
- Autonomous conversion optimization
- AI-generated product content
- Automatic personalization
...you need a platform built on AI from the ground up.
You're Frustrated with the Ecosystem
Common frustrations that signal it's time:
- App updates breaking your store
- Customer support spreading across multiple vendors
- Features locked behind expensive app tiers
- Constant upsells and "recommended apps"
What You Can (and Can't) Take With You
Understanding data portability helps set realistic expectations.
What Transfers Easily
| Data Type | Portability |
|---|---|
| Products | Full export available |
| Customers | Full export available |
| Order history | Full export available |
| Product images | Downloadable |
| Blog posts | Exportable with tools |
| Basic pages | Manual recreation (copy/paste) |
What Requires Recreation
| Element | Migration Approach |
|---|---|
| Theme/design | Rebuilt on new platform |
| Custom code | Platform-specific, rarely portable |
| App integrations | Replaced with native features |
| Automation workflows | Recreated on new platform |
What's Platform-Specific
| Element | Status |
|---|---|
| Shopify apps | Not transferable |
| Shopify Payments history | Stays with Shopify |
| Analytics historical data | Export what you can |
| Reviews (in apps) | Check app export options |
Preparing for Migration: Pre-Flight Checklist
A successful migration starts with preparation. Complete these steps before initiating transfer:
1. Export Your Data From Shopify
Products:
- Go to Products in Shopify admin
- Click Export
- Choose "All products" and "CSV for Excel, Numbers"
- Download the file
Customers:
- Go to Customers in admin
- Click Export
- Export all customers to CSV
Orders:
- Go to Orders
- Click Export
- Export all orders for records
Product Images:
- Images are hosted by Shopify
- Download via your exported CSV links
- Or use a bulk image downloader tool
2. Document Your Current Setup
Create a migration document capturing:
| Category | What to Document |
|---|---|
| Apps installed | List all with key settings |
| Custom code | Screenshot or copy all customizations |
| Automation rules | Document triggers and actions |
| Discount codes | List active and upcoming |
| Collections | Structure and smart collection rules |
| Navigation | Menu structure and links |
| Redirects | Any existing 301 redirects |
| Domain settings | DNS configuration |
3. Export App-Specific Data
Many apps trap your data. Before canceling:
Reviews apps (Loox, Judge.me, etc.):
- Export reviews to CSV
- Include product associations
- Save before canceling subscription
Email marketing (Klaviyo, etc.):
- Export subscriber lists
- Download segment definitions
- Save flow/automation structures
Loyalty programs:
- Export customer point balances
- Document reward tiers
- Save program rules
4. Notify Your Team
If you have staff:
- Set migration timeline expectations
- Assign transition responsibilities
- Plan for potential order handling gaps
- Schedule training on new platform
5. Plan Your Timing
Choose your migration window wisely:
- Avoid: Holiday seasons, major sale periods
- Prefer: Slow sales periods, early week
- Consider: Customer communication timing
The Migration Process: Week by Week
Week 1: Setup and Data Import
Day 1–2: Create Your New Store
With Runner AI, this starts with describing your store:
"Create a [your niche] store with [aesthetic description]. Target customers are [customer profile]. Include [specific features or preferences]."
The AI builds your storefront, product pages, checkout, and backend configuration automatically.
Day 3–4: Import Your Products
Runner AI offers one-click store syncing:
- Connect your Shopify store credentials
- Select data to import (products, customers, etc.)
- Click "Sync"
- Verify imported data
Manual import option:
- Upload your Shopify product CSV
- Map fields to new platform structure
- Review imported products
- Fix any data issues
Day 5–7: Import Customers and Orders
Transfer your customer relationships:
- Import customer CSV
- Verify contact information
- Import order history for reference
- Confirm customer accounts (if using)
Week 2: Review and Customization
Day 8–10: Review Your New Store
Walk through your migrated store:
- Verify all products transferred correctly
- Check pricing and inventory levels
- Review product images
- Confirm category/collection structure
- Test navigation and search
Day 11–12: Customize and Refine
Make your store feel like home:
- Adjust design elements through conversation
- Add any missing pages (About, Contact, etc.)
- Configure shipping rates
- Set up tax settings
- Upload your logo and brand assets
Day 13–14: Recreate Essential Workflows
Replace your Shopify apps with built-in features:
| Old App | New Native Feature |
|---|---|
| Loox/Judge.me | Built-in reviews |
| Privy | Built-in pop-ups |
| Smile.io | Built-in loyalty |
| Bold Upsell | Built-in upsells |
| SEO Manager | Built-in SEO |
| Klaviyo | Built-in email |
Configure these features without additional subscriptions.
Week 3: Testing and Soft Launch
Day 15–17: Internal Testing
Test every customer touchpoint:
| Test | What to Check |
|---|---|
| Browse products | Navigation, filtering, search |
| Add to cart | Product variants, quantities |
| Checkout | Payment processing, shipping |
| Order confirmation | Email delivery, content |
| Customer account | Login, order history |
| Mobile | Full journey on phone/tablet |
Day 18–19: Soft Launch
Run parallel operations:
- Keep Shopify store live
- Share new store with select customers
- Process test orders
- Gather feedback
- Fix any issues discovered
Day 20–21: Final Preparations
Prepare for full transition:
- Finalize all configurations
- Prepare customer announcement
- Plan domain switch timing
- Set up monitoring for launch day
Week 4: Full Transition
Day 22: Domain Switch
Point your domain to your new platform:
- Access your domain registrar
- Update DNS records per platform instructions
- Wait for propagation (1–24 hours)
- Verify SSL certificate activates
Day 23–24: Redirect Setup
Preserve SEO with proper redirects:
- Set up 301 redirects from old URLs to new
- Prioritize high-traffic pages
- Use bulk redirect tools if available
- Test critical redirects work
Day 25: Official Launch
Go live:
- Verify new store is accessible at your domain
- Send customer announcement email
- Update social media links
- Verify first orders process correctly
Day 26–28: Monitor and Stabilize
Watch closely during first days:
- Monitor for broken links or errors
- Watch checkout completion rates
- Respond quickly to customer questions
- Address any issues immediately
Post-Migration: First Month
Week 5–6:
- Review customer feedback
- Optimize based on early data
- Cancel Shopify apps (after data export)
- Cancel Shopify subscription (after redirect period)
Week 7–8:
- Compare conversion metrics to baseline
- Document improvements
- Let AI optimization work
- Plan growth initiatives
Preserving Your SEO During Migration
SEO preservation is critical. A botched migration can tank your search rankings for months. Here's how to protect your traffic:
URL Structure Strategy
Ideal: Match your old URL structure exactly
- Old: yourstore.com/products/blue-widget
- New: yourstore.com/products/blue-widget
Acceptable: Different structure with proper redirects
- Old: yourstore.com/products/blue-widget
- New: yourstore.com/shop/blue-widget
- Redirect: 301 from old → new
Avoid: Changing URLs without redirects (guaranteed traffic loss)
301 Redirect Essentials
Set up redirects for:
- All product pages
- All collection/category pages
- All blog posts
- Key landing pages
- Any external links you've built
Use a spreadsheet to map:
| Old URL | New URL | Priority |
|---|---|---|
| /products/popular-item | /shop/popular-item | High |
| /collections/summer | /category/summer | Medium |
| /pages/about | /about | Low |
Meta Data Migration
Preserve your SEO metadata:
- Export existing meta titles and descriptions
- Apply to corresponding new pages
- Don't change successful meta content
- Update only where improvement needed
Post-Migration SEO Checklist
After migration:
- Submit new sitemap to Google Search Console
- Update sitemap in robots.txt
- Monitor indexed pages in Search Console
- Check for crawl errors
- Verify redirects resolve correctly
- Monitor organic traffic weekly
- Watch for 404 errors
Common Migration Concerns Addressed
"Will I lose my customers?"
No. Customer data exports from Shopify are comprehensive. Customer email addresses, order history, and account information all transfer. The key is clear communication about the change.
Customer Communication Template:
Subject: We've upgraded! Your [Store Name] experience just got better
Hi [Name],
We're excited to share that [Store Name] has moved to a new and improved platform!
What this means for you:
- Faster, smoother shopping experience
- Better personalized recommendations
- Same great products you love
Your account and order history have been transferred. If you have any questions, we're here to help.
Happy shopping, [Your Name]
"What about my subscriptions/recurring orders?"
If you use Shopify subscriptions:
- Export active subscription data
- Set up recurring billing on new platform
- Notify customers of transition
- Consider offering incentive for transition
"Will there be downtime?"
With proper planning, downtime is minimal:
- DNS changes: 1–24 hours of potential inconsistency
- Redirect setup: Should be seamless if prepared
- Best practice: Switch during low-traffic hours
"What if something goes wrong?"
Build in safeguards:
- Keep Shopify store accessible for 30 days post-switch
- Maintain data backups
- Have rollback plan documented
- Test thoroughly before domain switch
"How long until I see benefits?"
Timeline varies:
- Immediate: App cost savings, simpler management
- Week 1–2: Cleaner workflow, unified dashboard
- Month 1–2: AI optimization begins showing results
- Month 3+: Compound conversion improvements
The Real Cost of Not Migrating
Migration requires effort—but staying has costs too:
Annual Cost of Shopify Status Quo
| Category | Annual Cost |
|---|---|
| Platform subscription | $468–$4,788 |
| App subscriptions | $1,800–$12,000+ |
| Transaction fees | $2,000–$10,000+ |
| Developer time | $1,000–$5,000 |
| Lost conversions (no optimization) | $5,000–$50,000+ |
| Total Annual Cost | $10,268–$81,788+ |
Annual Cost Post-Migration to Runner AI
| Category | Annual Cost |
|---|---|
| Platform subscription | Included |
| Apps | $0 (all included) |
| Transaction fees | Market-rate processing |
| Developer time | Minimal |
| AI optimization benefit | Positive ROI |
| Total Annual Cost | Significantly lower |
The longer you wait, the more you pay. Every month is another month of unnecessary app fees and missed optimization opportunities.
Success Stories: Merchants Who Made the Switch
Case Study 1: Home Goods Brand
Before migration:
- Shopify: $79/month
- 8 apps: $347/month
- Total: $426/month
After migration to Runner AI:
- All-in cost: Fraction of previous
- Conversion rate: +23% in first 90 days
- Monthly savings: $200+ in app fees alone
Case Study 2: Fashion Boutique
Before migration:
- Hours spent on app management: 10+ per week
- Conversion optimization: None (too complex)
- A/B testing: Manual, infrequent
After migration:
- Management time: 2 hours per week
- AI optimization: Continuous, automatic
- Testing: Dozens of tests running always
Case Study 3: Sports Equipment Store
Pain points on Shopify:
- Reviews app conflicting with theme
- Email tool not syncing with loyalty
- No unified customer view
After migration:
- All features integrated natively
- Single dashboard for everything
- Zero integration conflicts
Making the Decision
Migration is a significant decision. Here's a framework for deciding:
Migrate Now If:
- App costs exceed 50% of platform fees
- You spend hours weekly on platform management
- Conversion rates have plateaued
- You want AI-native features
- Integration conflicts cause regular headaches
- You're ready for simpler operations
Consider Waiting If:
- You just launched on Shopify (< 6 months)
- Major sale season is imminent
- You have heavily customized theme code you love
- Your current setup is working well for growth
Don't Migrate If:
- You're on Shopify Plus with custom development
- You need Shopify-specific apps with no alternatives
- Migration timing would disrupt critical operations
Your Migration Action Plan
Ready to start? Here's your immediate action plan:
This Week:
- Audit your current Shopify costs (platform + all apps)
- Calculate your monthly spend vs. value received
- Document what's working and what's frustrating
- Start your Runner AI free trial
Next Week:
- Test the new platform with a small product set
- Explore built-in features replacing your apps
- Compare the experience to your current workflow
- Decide if full migration makes sense
If You Proceed:
- Schedule your migration window
- Export all data from Shopify
- Follow the week-by-week guide above
- Launch your optimized, AI-powered store
The best time to migrate was before you paid another month of app fees. The second best time is now.
Frequently Asked Questions
How long does it take to migrate from Shopify?
A complete Shopify migration typically takes 2–4 weeks with proper planning. Week 1 handles data import, Week 2 covers customization, Week 3 is for testing, and Week 4 completes the domain switch. Simple stores can migrate faster; complex ones may take slightly longer.
Will I lose my search rankings when migrating from Shopify?
Not if you handle it correctly. Preserving SEO requires proper 301 redirects from old URLs to new ones, maintaining meta data, and submitting your new sitemap to Google. Following best practices, most stores see minimal SEO impact and often improve with better-optimized platforms.
Can I migrate my Shopify reviews to a new platform?
Yes. Most review apps (Loox, Judge.me, Yotpo, etc.) offer CSV export. Export your reviews before canceling the app subscription, then import them to your new platform's built-in review system.
What happens to my active Shopify subscriptions during migration?
Export active subscription customer data before migration. Set up recurring billing on your new platform, then communicate the transition to subscription customers. Consider offering a small incentive for a smooth transition.
Is Runner AI compatible with my existing payment processor?
Runner AI integrates with Stripe for payment processing, which handles credit cards, Apple Pay, Google Pay, and other major payment methods. If you're using Shopify Payments, you'll transition to Stripe, which offers competitive rates and a seamless setup experience.
Ready to escape the Shopify app trap? Start your free Runner AI trial and experience e-commerce without the hidden costs—migration support included.
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